Frequently Asked Questions

Points of Sale

  • You can buy our urological range in our online shop. You can also buy these and all of Primrose’s other products in all Belgian pharmacies. If your pharmacist does not have our products in stock, your pharmacist can order them from the wholesaler. Delivery is then usually made the same day. If you are staying abroad, you can order our products via the online pharmacy. If you are interested in wholesale outside of Europe, contact us.

  • In our online shop you can only purchase promo deal packages, ideally for when you plan a longer cure.

Products

  • Communication on food supplements is governed by European and Belgian legislation. This legislation can differ considerably between countries.

    Indeed, the status of food supplements is legally limited to "keeping a healthy person healthy". Any other possible application such as healing or curing effects of natural substances (=health claim) may only be communicated in a strictly scientific, non-commercial context.

    Our products have the status of a food supplement so the information on this website is limited.

  • No, Primrose products are freely available. However, we strive to guide you as good as possible in your search for the right product. Therefore medical professionals, like doctors and pharmacists, can give you additional information about our products.

  • Preferably not.
    The body does tolerate a mix of natural products so it is not dangerous, but the effectiveness of our products can decrease if you take a too high dose of other supplements.

  • PRIMABENTIS is used (regularly) with alpha blockers. After 3 months, it is advisable to gradually reduce the alpha blocker and only use PRIMABENTIS.

  • Some health insurances offer a reimbursement for the purchase of phytotherapeutic products. It is best to contact your health insurance for this.

  • The use of total extracts have a double reason.
    Firstly, the use of total extracts ensures a synergy of the different molecules.
    Secondly, total extracts allow for multifunctional functioning along different pathways.

  • Primrose Laboratories’ products are highly concentrated in total extracts, which is necessary for a good and efficient effect. This high concentration can sometimes cause belching in sensitive digestion.

    To avoid these, it is best to take our products 10 minutes before eating with a large glass of still water. If you have a sensitive stomach, it is better to take them during a meal.

Other

  • The name phytotherapy is derived from the Greek words “phyton” (meaning plant) and “therapein” (meaning to heal). It means ‘to treat health complaints and ailments with herbal remedies’.

  • All Primrose products are integrally manufactured (from raw material to finished product) in Torhout (Belgium).

  • These products are developed and made by Primrose Laboratories in Torhout - Belgium according to the highest quality standards:

    own distribution: PRIMABENTIS 60/180 caps, PRIMAPROX 60/180 caps, URI-D 60/120 caps.

    for Ceres Pharma: PRIMACALM 24/60 caps, PRIMACRAM 24/60 caps, PRIMACTIV 24/60 caps, PRIMAFEC 24/60 caps, PRIMAHED 60 caps, PRIMAL 24/60 caps, PRIMALAIR 24/60 caps, PRIMANER 24/60 caps, PRIMARIL 24/60 caps, PRIMARINI 24/60 caps, PRIMARTIC 24/60 caps, PRIMASUR 24/60 CAPS, PRIMEMO 60 caps, PRIMULAX 24/60 caps, PRIMATUX 24/60 caps.

    PRIMACRAM KIDS 120 ml, PRIMAFEC KIDS 120ml, PRIMALAIR KIDS 120ml, PRIMARIL KIDS 120ml, PRIMARINI KIDS 120ml, PRIMATUX KIDS 120ml, PRIMATUX 20ml, PRIMAVOX 10ml, PRIMAVOX KIDS 10ml, PRIMETIC 120 ml, PRIMULAX KIDS 120ml.

    for Vita Mina: CARTOSIL 60 caps, PLUS VITALITY 60/120 caps, IMMUNO-D 120 caps, FLACID CAPS 60/120 caps, DOLOROTEX 10ml, FLACID poeder 30g.

    for Private label: PHYTACTIV 60 caps, PHYTOLAX 60 caps PHYTOPROST 60 caps, PHYTOZEN 60 caps, PHYTOSTRESS 60 caps, PHYTORL 60 caps, PHYTOPTIM 60 caps, PHYTOMIG 60 caps, PHYTOLIBRE 60 caps, PHYTOBV 60 caps, PHYTONER 60 caps, PHYTOGAST 60 caps, PHYTOART 60 caps, PHYTOCYST 60 caps, PHYTOSPRAY 10ml